When purchasing from Volsted Distillery's online shop, you agree to the following terms and conditions:
- You will receive an order confirmation email when your order has been placed through our online shop.
- Orders placed through our online shop will be processed within 3-5 working days.
- When your order is ready for dispatch, you will receive an email with your unique tracking number.
- To request a full refund or exchange, please notify us by email within 28 days of receiving your order. Please state whether you would like a full refund or exchange and quote your order confirmation number, the product name, your full name, email address, phone number and delivery address.
- Approved refunds will be credited to the credit card used during the original transaction within 30 days and will exclude shipping costs.
- We recommend that items are returned to us via a recorded delivery service to ensure that they are protected and insured during transit.
- If you fail to meet these terms and conditions, the product(s) will be returned to you and you will not receive a refund nor be eligible for an exchange.
- Please note that you may be asked to show proof of age upon delivery of your order.